Drew Allison

Our experienced Lead Appraiser and Instructor, Drew Allison, has provided appraisal, instruction, and audit services to commercial companies, government contractors, large and small organizations (both service and engineering organizations) for 12 years. With over 25 years of experience in the IT industry and certifications in ITIL, ISO, as well as CMMI, SysDevCo offers expertise as a leading authority on ITIL and CMMI-based improvement and compliance. Verify her CMMI Institute Certifications at partners.clearmodel.com/find-partner-sponsored-individual/#

Drew served as an Affiliate to the Software Engineering Institute to assist in the development of the CMMI for Services (CMMI-SVC) and continues to assist in the development of new courses and instruction as a member of the CMMI Training Team and CMMI for Services Mini-Team. Her IT services scenario essay was published in the CMMI for Services V1.3 book Guidelines for Superior Service and she is currently writing a Technical Report on ITIL, ISO 20000, and CMMI for Services. She has been a speaker at national conferences including the itSMF USA and SEPG conferences. Drew has over 25 years of experience in the IT industry as a software engineer, IT service manager, IT systems acquisitions manager, project manager, consultant, auditor, appraiser, and instructor.

Ms. Drew Allison is a Certified QMS Lead Auditor, Certified ITIL Expert, Certified SCRUM Master, Certified ISO 20000 Lead Auditor, and Certified CMMI SCAMPI Lead Appraiser and Instructor for CMMI for Development and CMMI for Services with more than 25 years of international and domestic experience managing software engineering and IT services process and performance improvement, development, operations, evaluation, and acquisition. Her experience includes the requirements process, information systems management (including information security), computer systems acquisitions, and systems and software process improvement in federal, state, and private sector programs. As a CMMI, ITIL Expert and SCRUM Master Certified professional she is qualified to manage initiatives in compliance, process and performance improvement through development of policies and procedures, risk and opportunity management, project management, incident and problem management, requirements, service continuity, strategic planning, configuration management, service transition, and engineering best practice. Drew has planned, organized, directed, controlled and evaluated the operations of information systems and electronic data processing (EDP) departments and companies, developed and implemented policies and procedures for electronic data processing and computer systems development and operations, met with clients to discuss system requirements, specifications, costs and timelines, assembled and managed teams of information systems personnel to evaluate, design, develop, implement, operate and administer computer and telecommunications software, networks and information systems, controlled the budget and expenditures of the company, selected and supervised computer analysts, engineers, programmers, technicians and other personnel and has overseen their professional development and training. Drew has managed evaluations of large aerospace and defense companies, large commercial companies, as well as small businesses both in the United States and internationally in India, Poland, and the PRC.

Drew Allison holds certifications for:

  • ITIL (Expert V3, Service Manager V2)
  • ISO (APMG Lead Auditor ISO 20000:2011, Exemplar Global (formerly RABQSA) QMS Lead Auditor, BSI ISO 9001:2015 and ISO 27001:2005 and ISO 20000:2011)
  • CMMI (Instructor CMMI for Development, Instructor CMMI for Services, Lead Appraiser CMMI for Development, Lead Appraiser CMMI for Services)
  • SCRUM Alliance certified SCRUM Master

Drew’s education includes:

  • M.S. Computer Science The Johns Hopkins University
  • Graduate courses in Operations Research program at the George Washington University
  • Graduate Certificate in Information Systems Management George Washington University
  • B.S. Conservation and Resource Studies University of California at Berkeley